I am a New York-based designer and currently an experience director at Learnvest, a Northwestern Mutual company. There, I build and lead teams of designers who are spearheading the digital transformation for the parent company. This is happening through new digital platforms, service design, and organizational change.
I’ve co-founded and led design for a number of companies and projects including Macromicro, Classroom Salon, Skale, and The Interactive News. At Macromicro, our team received the SAP Pinnacle Award for application development in 2016 and was named one of the most innovative startups in Europe at HR Tech 2013.
For over ten years, I taught design and led research initiatives at Carnegie Mellon University. From 2009 to 2016, I was faculty in the School of Design and Department of Information Systems and in 2017 served as adjunct faculty at the Human-Computer Interaction Institute.
For much of my time at Carnegie Mellon, I was based in Doha, Qatar heading an undergraduate track that blended design, architecture, the humanities, and technology at the university’s groundbreaking Middle East campus.
As a professor, I taught studio courses, research methods, executive education, and design history and theory rooted in the context of systems and human experience. My research initiatives received grant funding from Google, The National Science Foundation, Bill & Melinda Gates Foundation, Heinz Endowments, Innovation Works, and Qatar Foundation.
I come from the generation of designers influenced by the early Macintosh, Hypercard, Jobs, Ive, and Kare. I studied information and industrial design, and later combined those interests with rhetoric, interaction, and service design at Carnegie Mellon. I studied under Buchanan, Boyarski, Evenson, and Kaufer, and graduated from the School of Design and Department of English.
On the side I like to illustrate maps, paint landscapes, and make photos. I’m from New York’s Hudson Valley and live in Cold Spring.
IxDA Interaction 2016 Helsinki, University of Rochester, Vignelli Center for Design Studies, University of Minnesota, Virginia Commonwealth University, University of Louisville, Washington University St. Louis, Rochester Institute of Technology, Texas A&M University, Cambridge Center for Adult Education, IxDA Pittsburgh, mathaf: arab museum of modern art, Boston Service Jam 2014, Pecha Kutcha Doha 2014, ITU Telecom World 2014, Vodafone MENA.
The New Yorker, New York Times T-Magazine, The New York Post, Change Ahead, Creative Review, ACM SIGCHI Conference 2015, Visual Complexity, Strange Maps, Pop City, Journal of Business and Technical Communication, Campus Technology, Table Magazine, Martha’s Vineyard Magazine, KQED-TV San Francisco, Al Jazeera English, SAP Sapphire 2017 Opening Keynote.